Klaviyo:

Email & CRM for e-commerce

Klaviyo is a powerful tool for managing email, CRM and customer journeys in e-commerce.

We use it to build structured, data-driven communication systems designed to grow and remain sustainable over time.

We support e-commerce businesses in the management and optimization of Klaviyo, with a pragmatic, long-term approach.

Nama is an official Klaviyo Partner.

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WHY CHOOSE KLAVIYO?

  • LIFECYCLE, NOT NEWSLETTERS

    Automations and messages built around customer behavior and lifecycle stages, not one-off sends.

  • SEGMENTATION THAT MAKES SENSE

    Dynamic lists and segments designed to be used in everyday operations, not just created for reporting.

  • SCALABLE PERSONALIZATION

    Content and logic that adapt to catalog changes, seasonality and business priorities, without increasing complexity.

  • DATA-DRIVEN DECISIONS

    Metrics and reporting that help teams understand what works and where to intervene, beyond open and click rates.

  • ECOMMERCE STACK INTEGRATION

    Klaviyo performs best when it’s well integrated with the rest of the e-commerce stack. Its strong integration with Shopify is one of the reasons we often work with it, but not the only one.

  • CONTROL AND MAINTAINABILITY

    A structure designed to remain clear and manageable over time, even as teams, priorities and strategies change.

Why Nama as a Klaviyo Partner?

  • WHY WORK WITH NAMA

    We take a methodical, context-driven approach, adapting Klaviyo to real e-commerce needs.


    - Focus on retention and customer journey

    - Strong integration with Shopify and the rest of the stack

    - Combined technical and strategic perspective

    - Experience working with growing e-commerce businesses

    - Clear communication, without unnecessary complexity

  • WHY WORK WITH KLAVIYO

    Because it’s built to work on lifecycle and data, with a real impact on retention when the setup is done properly.


    - Advanced segmentation and personalization


    - Flexible automation


    - Reporting that supports decision-making


    - Adaptability to growth, seasonality and changes in strategy

FAQ

Where do we start?

With an audit or a setup, based on the current account status and customer journey objectives.

How long does the initial phase usually take?

The initial phase, whether an audit or a base setup, typically takes around 1 to 1.5 months.

Do you also handle email creative and design?

No. We don’t manage creative assets, email design or copywriting. Our work focuses on structure, strategy and technical implementation. We can collaborate with internal teams or external creative partners if needed.

How do you work with the client’s team?

We usually work with a mixed approach: independently, alongside internal marketing or CRM teams, and through knowledge sharing when required.

When can we get started?

Get in touch to start working together.